Shipping & Return

THE FOLLOWING CONDITIONS APPLY

 

SHIPPING TERMS

Delivery takes place within Germany and to the following countries: Belgium, Denmark,
Finland, France, Ireland, Italy, Liechtenstein, Luxembourg, Netherlands, Norway, Poland, Sweden,
Switzerland, Slovakia, Spain, Czech Republic, Hungary, United Kingdom, Austria.
Shipping to German islands may be more expensive.
Shipping costs (including VAT)

DELIVERIES WITHIN GERMANY:

We charge a flat shipping fee of € 4.95 per order.

DELIVERIES ABROAD:

We calculate the shipping costs abroad as a flat rate as follows:
Australia: 26.95 €
Austria: 8.95 €
Braslia: 26,95 €
Belgium: 8,95 €
Canada: 26.95 €
Denmark: 8.95 €
Finland: 8.95 €
France: 8.95 €
Ireland: 8.95 €
Island: 26,95 €
Israel: 26,95 €
Italy: 8.95 €
Liechtenstein: 8.95 €
Luxembourg: 8.95 €
Netherlands: 8.95 €
New Zealand: 26.95 €
Norway: 8.95 €
Poland: 8.95 €
Sweden: 8.95 €
Switzerland: 26.95 € (VAT, customs duties or other charges such as
customs clearance costs apply, these are not included in the item prices or shipping costs
and must be paid by the customer to third parties upon import.)

For deliveries to Switzerland, we recommend that you use the MeinEinkauf.ch service. MeinEinkauf.ch will take care of all customs formalities and delivery to your door for a small fee. For this, it is best to register with MeinEinkauf.ch before you start choosing your goods. You will receive your goods quickly, ready customs cleared and cheap via this service. You can find all other information at MeinEinkauf.ch.
Slovakia: 8.95 €
Spain: 8.95 €
Czech Republic: 8.95 €
Hungary: 8.95 €
USA: 26.95 €
United Kingdom: 8.95 €

DELIVERY TIMES

Unless otherwise stated in the item description, the goods are delivered
in Germany within 7-10 days, for international deliveries within 10-14 days after
Order confirmation (with agreed advance payment after the time of your payment instruction).
Please note that there is no delivery on Sundays and public holidays.
If you have ordered items with different delivery times, we will send the goods in one
joint shipment, unless we have agreed otherwise with you.
In this case, the delivery time is determined by the item with the longest delivery time
have ordered.

PAYMENT

For deliveries within Germany you have the following payment options:

– Payment via PayPal
– Payment with credit card

For deliveries abroad, you have the following payment options:

– Payment via PayPal
– Payment with credit card

If you have any questions, you will find our contact details in the imprint

BACK

If you are not 100% satisfied with your purchase, you can send your product back to us and one
Receive a refund of the purchase amount (minus shipping costs). Each product you return must be complete and in the condition in which you received it, as well as in the original packaging. For the return, please use the return slip attached to the order email with the invoice. Enclose the return slip with your return.

Refunds will then be credited back using the payment method used.
You can return a product up to 14 days from the date of purchase. Please keep your invoice for this.
The shipping costs for the return are not covered by us and are to be borne by you.