SHIPPING & RETURN

DELIVERY TERMS

DELIVERIES WITHIN GERMANY:

We calculate the shipping costs at a flat rate of €4.95 per order with an order value of less than €100.
Shipping is free for orders over €100.

DELIVERIES WITHIN THE EU:

We calculate the shipping costs at a flat rate of €8.95 per order with an order value of less than €150.
Shipping is free for orders over €150.
We deliver to the following EU countries:
– Belgium
– Bulgaria
– Denmark
– Estonia
– Finland
– France
– Greece
– Ireland
– Italy
– Croatia
– Latvia
– Lithuania
– Luxembourg
– Malta
– Netherlands
– Austria
– Poland
– Portugal
– Romania
– Sweden
– Slovakia
– Slovenia
– Spain
– Czech Republic

DELIVERIES WITHIN EUROPE (NON-EU countries):

We calculate the shipping costs at a flat rate of €16.95 per order with an order value of less than €200.
Shipping is free for orders over €200.
We deliver to the following countries:
– Switzerland
– Norway
– United Kingdom

DELIVERIES WORLDWIDE:

We calculate the shipping costs at a flat rate of €24.95 per order with an order value of less than €250.
Shipping is free for orders over €250.
We deliver to the following countries:
– Australia
– New Zealand
– Indonesia
– Thailand
– Brazil
– Argentina
– United States of America
– Canada
– South Africa
– Hong Kong
– China
– India
– Monaco
– Iceland
– Israel
– Russia
– Turkey

DELIVERY TIMES

Unless otherwise stated in the item description, the goods are delivered
in Germany within 2-3 days, for deliveries abroad, within the EU in 7 days, Europe (non-EU)
within 10 days and Worldwide within 14-30 days.
If you have ordered items with different delivery times, we will send the goods in one
joint shipment, unless we have agreed otherwise with you.
In this case, the delivery time is determined by the item with the longest delivery time
have ordered.

PAYMENT

For deliveries within Germany you have the following payment options:

– Payment via PayPal
– Payment by credit card (KLARNA or Paypal service)
– Payment by immediate transfer (KLARNA service)
– Payment by invoice (KLARNA service)
– Payment by direct debit (KLARNA service)

For deliveries abroad (Europe – non-EU, worldwide) you have the following payment options:

– Payment via PayPal
– Payment by credit card (Paypal service)

If you have any questions, you will find our contact details in the imprint.

RETURN

If you are not 100% satisfied with your purchase, you can send your product back to us and one
Receive a refund of the purchase amount (minus shipping costs). Any product you return must be complete in the condition in which you received it and in the original packaging. For the return, please use the return slip that is linked in the order email. Please enclose the return slip with your return.

Refunds will then be credited back using the payment method used.
You can return a product up to 14 days after delivery of the goods. Please keep your invoice for this.
The shipping costs for the return are not covered by us and are to be borne by you.