SHIPPING & RETURN

DELIVERY TERMS
DELIVERIES WITHIN GERMANY:

We calculate the shipping costs at a flat rate of € 4.95 per order under an order value of € 100.
Shipping is free for orders over € 100.

 

DELIVERIES WITHIN THE EU:

We calculate the shipping costs at a flat rate of € 8.95 per order under an order value of € 150.
Shipping is free for orders over € 150.
We deliver to the following EU countries:
– Belgium
– Bulgaria
– Denmark
– Estonia
– Finland
– France
– Greece
– Ireland
– Italy
– Croatia
– Latvia
– Lithuania
– Luxembourg
– Malta
– Netherlands
– Austria
– Poland
– Portugal
– Romania
– Sweden
– Slovakia
– Slovenia
– Spain
– Czech Republic

DELIVERIES WITHIN EUROPE (NON-EU countries):

We calculate the shipping costs at a flat rate of € 18.95 per order under an order value of € 150.
Shipping is free for orders over € 150.
We deliver to the following countries:
– Switzerland
– Norway
– United Kingdom
– Monaco
– Iceland
– Isreal
– Russia
– Turkey

DELIVERIES WORLDWIDE:

We calculate the shipping costs at a flat rate of € 24.95 per order under an order value of € 200.
Shipping is free for orders over € 200.
We deliver to the following countries:
– Australia
– New Zealand
– Indonesia
– Thailand
– Brazil
– Argentina
– United States of America
– Canada
– South Africa
– Hong Kong
– China
– India

DELIVERY TIMES

Unless otherwise specified in the item description, the goods will be delivered
in Germany within 2-3 days, for deliveries abroad, within the EU within 7 days, Europe (non-EU)
within 10 days and worldwide within 14-30 days.
If you have ordered items with different delivery times, we will send the goods in one
joint shipment, unless we have made a different agreement with you.
In this case, the delivery time is determined by the item with the longest delivery time
have ordered.

 

PAYMENT TERMS

For deliveries within Germany you have the following payment options:

– Payment by PayPal
– Payment by credit card (KLARNA or PayPal service)
– Payment by instant transfer (KLARNA service)
– Payment by invoice (KLARNA service)
– Payment by direct debit (KLARNA service)

For deliveries abroad (Europe – not EU, worldwide) you have the following payment options:

– Payment by PayPal
– Payment by credit card (PayPal service)

If you have any questions, you will find our contact details in the imprint.

 

RETURN

If you are not 100% satisfied with your purchase, you can send your product back to us and send a
Reimbursement of the purchase amount (minus shipping costs) received. Every product that you return must be in the same condition in which you received it and in the original packaging. For the return, please use the return slip that is attached to the order email together with the invoice. Enclose the return slip with your return.

Refunds will then be credited back to the payment method used.
You can return a product up to 14 days after delivery of the goods. Please keep your invoice for this.
The shipping costs for the return are not covered by us and are to be borne by you.